Releases and updates in SMM

Stay updated here on releases and updates in our SMM tool!

OCTOBER 10, 2024

Engage: Notes attached to users now visible

We have now released a note indication showing on each user if they have a previous note attached to any of their comments. It allows you to easier add information or mark an individual comment as important.

Overall, this note indication feature enhances your ability to manage user interactions, ensuring that you focus on the comments that matter most while minimizing unnecessary effort on disruptive users.

OCTOBER 10, 2024

Engage: New workload calculations

We have updated the workload numbers so that all users can see the total of messages that are assigned to them, regardless of which page you are looking at. By displaying the total assigned messages across all pages, users have a clearer understanding of their current workload. With this transparency, the team can easily see what they need to do and who's responsible for what.

OCTOBER 8, 2024

Publish: Standard datapoints in Measure

We have now added five standard datapoints to all users Measure dashboards. You can quickly see how much you've published and how many incoming messages, impressions, engagement and followers you have in your channels.

By incorporating these five standard datapoints into the Measure dashboards, you can now gain essential insights into your social media performance, enabling you to make informed decisions, optimize strategies, and ultimately achieve your communication goals more effectively.

SEPTEMBER 17, 2024

Publish: Drag and drop posts

We have now released the possibility to drag and drop posts to different dates in the Publish calendar. This is available for users when looking at the weekly or monthly view.

This functionality is beneficial for you as a user because it streamlines the scheduling process, making it easier to rearrange your content at a moment's notice. Whether you need to adjust your posting schedule due to changing priorities or take advantage of trending topics, the drag-and-drop capability allows you to do so quickly and intuitively.

SEPTEMBER 17, 2024

Publish: Click in calendar

We have now released the possibility for users to click directly on the date in the monthly view of the Publish calendar to start creating a post. With just one click, you can quickly select a date and start drafting your post, saving you time and reducing the steps required to schedule your content.

AUGUST 21, 2024

Measure: Export dashboard as PDF

Now it's possible to export your dashboard in Measure as a PDF file. You will get some overall numbers as well as all graphs and tables you have selected in your dashboard. This feature is perfect for holding presentations for the rest of your team. By exporting your data into a well-organized PDF, you can easily share insights and trends with your colleagues, making it simple to discuss performance, align on strategies, and collaborate effectively.

JULY 2, 2024

Publish: Mentions in LinkedIn posts

We have now released the possibility to @mention someone in a LinkedIn post. You can now tag other companies or users directly from Publish!

JULY 2, 2024

Publish: Drafts

A new tab in Publish called “Drafts” has been released. You can now find all drafts created by yourself or a colleague in the organization. This allows you to share templates and use posts within the team.

This feature streamlines your workflow and facilitates collaboration, making it easier for you to access and build upon existing drafts. It gives you the opportunity to refine your ideas and work more efficiently as a team, ensuring that you can develop your posts to their fullest potential before publishing.

MAY 21, 2024

Measure: My Dashboard

We have released a new tab in Measure called My Dashboard. As a user, you can now customize which graphs and tables you want to see on your page. This will allow you to see only what is relevant for your specific task.

With My Dashboard, you can avoid navigating through each individual tab, by highlighting the statistics that matter most to you. This not only saves you time but also enhances your efficiency, enabling you to quickly access the insights you need without the hassle of switching between multiple sections.

MAY 20, 2024

Publish: Geographical targeted posts on Facebook

We have now released the possibility to target Facebook post to a specific geographical location. To target a post the user simply switches from “Anyone” to “Target Audience” when publishing.

It allows you to tailor your content to reach the audience that is most relevant to your message. By targeting specific geographical areas, you can ensure that your posts resonate with local audiences, increasing engagement and relevance. This can lead to more effective marketing campaigns, as you can focus your efforts on the locations that matter most to your brand, ultimately enhancing your overall impact and return on investment.

FEBRUARY 26, 2024

Publish: Ask for Help is now in Publish

Ask for Help feature is now available in Publish. You are now able to get feedback on your posts from colleagues in your organization that does not have a SMM account.

This is a valuable addition because it encourages collaboration and inclusivity within your team. By allowing input from colleagues outside of the SMM account holders, you can gather diverse perspectives and insights, which can enhance the quality of your content.

MAY 17, 2023

Mention users in your Facebook replies

You can now @mention a user when you reply to replies on Facebook.

For a detailed guide on this feature click here.

MAY 11, 2023

Control who can create new labels in your organization

You can now decide if only Organization Owners or all Team Members should be able to create new labels. You do this in Settings - Engage - Label Creation.

MAY 3, 2023

Manually update data for posts in Measure

Measure automatically update every 24 hours.

For more frequent data you can now manually update the data for any post. For a detailed guide click here.

APRIL 13. 2023

Publish now have a day view for its calendar

You can now view the Publish calendar for a specific month, week or day.

For a detailed guide on the calendar views click here.

APRIL 10, 2023

RelationDesk is now showing all actions in real time

You can now see in real time what your colleagues are writing, when they are adding notes and lables and if marking messages as done. For a demonstration see the video below.

MARCH 27, 2023

See previews with mutliple images in Publish

If you create a post with multiple images in Publish you also get a multi-image preview

MARCH 23, 2023

Pasue notifications for posts that are not relevant

You can now pause notifications for posts that are irrelevant to your team

For a detailed guide on how to pause notifications click here.

MARCH 1, 2023

See what your customers are writing in your channels

You can now see the most common words, emojis and hashtags your customers are using.

For a detailed guide on discussions click here.

FEBRUARY 8, 2023

Publish reels for Instagram and Facebook

You can now create and publish reels to Instagram and Facebook from RelationDesk.

For a detailed guide on how to create reel click here.

JANUARY 11, 2023

Add tags to published posts in Publish

You can now add new or edit existing tags for already published posts in Publish

For a detailed guide on how to edit post tags click here.

JANUARY 11, 2023

Enable single sign on with Microsoft Azure

You can now choose to use single sign on (SSO) to log into RelationDesk

If you are interested in this contact us at support@relationdesk.com

September 30, 2022

Add SRT - files to your Facebook video posts

You can now add SRT-Files to your video posts for Facebook.

For a detailed guide on this feature click here.

September 1, 2022

Instagram Reels now supported in Engage

You can now manage Instagram Reels in Engage. Both comments on your own Reels as well as Reels where you are @mentioned in the caption will show up in RelationDesk.

September 1, 2022

Link preview now available for LinkedIn posts in Publish

We now fetch previews for links on LinkedIn in Publish. Since LinkedIn doesn't provide previews we estimate this and provide a link to LinkedIns offical preview.