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Get to know the Retriever tools and services
Get to know the Retriever's tools & servicesWhere do I sign up for a webinar?Retriever Mobile App I Media Monitoring
General
Editorial
Research
Social Listening
Social Media Management
First time Set up of Retriever SMM organizationAdd a Facebook page to your accountAdd an Instagram page to your accountAdd a X page to your accountAdd a LinkedIn page to your accountAdd a TikTok channel to your account
Social media management FAQ
Engage
Notifications of new messages on Social ChannelsTeam ListUsing the Search BarFilters in EngageSorting messagesAssign a message to a Team MemberMarking messages as Done & Not DoneMarking messages for Follow UpAnswer Facebook comment with private messageSending EmojisAdd NotesEngagement labels and SentimentsHiding Facebook commentsDelete comments or direct messages from RetrieverView messages in contextSee Tweets in ContextShow on Facebook/Twitter/Instagram/LinkedIn in EngageSee all InteractionsAsk for HelpCreate Saved RepliesUse Saved RepliesEdit or Delete Saved RepliesFilter explanations in EngagePause notifications for postsChange Icons in top menuMention users in Facebook repliesCollaboration ModeArea of expertiseHow to ban a user from a Facebook page
Publish
Measure
Settings
Product Updates
Reports & Dashboards
Business

Sorting messages

Click "Sort", Choose how to sort your messages

Step 1: Click "Sort" to open your sorting options
 

 

You can sort your messages based on:

  • Waiting longest (oldest comment on top)
  • Waiting Shortest (newest comment on top)
  • Newest (newest post/conversation on top)
  • Oldest (oldest post/conversation on top)


 

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