If you are using a Facebook Ads account to create posts on your channels, you need to connect the relevant Facebook Ads account to your RelationDesk Organization.
Once you have connected your account the posts and comments will be visible in RelationDesk.
To find a guide on how to add an Facebook Ads Account look here.
Obs: If you are using an external marketing agency for your content they will have to be invited to your RelationDesk Organization and link the account.
For a detailed guide on how to invite members to the Organization look here.
