Click the "Star" icon --> Message/Post will be marked for Follow Up
You can mark a whole post or an individual comment for Follow Up by clicking the star icon
![](https://downloads.intercomcdn.com/i/o/201168282/16716858b5cfdab43992a0f3/Mark+for+Follow+Up.png)
When a comment or post is marked for Follow Up you also find it under the "Follow Up" tab
![](https://downloads.intercomcdn.com/i/o/201169079/f049e45913379047e489cb07/Mark+for+Follow+Up+2.png)
Any post that has been marked for Follow Up remains there until actively unmarked