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Get to know the Retriever tools and services
Get to know the Retriever's tools & servicesWhere do I sign up for a webinar?
General
Editorial
Social Listening
Social Media Management
First time Set up of Retriever SMM organizationAdd a Facebook page to your accountAdd an Instagram page to your accountAdd a X page to your accountAdd a LinkedIn page to your accountAdd a TikTok channel to your account
Social media management FAQ
Engage
Notifications of new messages on Social ChannelsTeam ListUsing the Search BarFilters in EngageSorting messagesAssign a message to a Team MemberMarking messages as Done & Not DoneMarking messages for Follow UpAnswer Facebook comment with private messageSending EmojisAdd NotesEngagement labels and SentimentsHiding Facebook commentsDelete comments or direct messages from RetrieverView messages in contextSee Tweets in ContextShow on Facebook/Twitter/Instagram/LinkedIn in EngageSee all InteractionsAsk for HelpCreate Saved RepliesUse Saved RepliesEdit or Delete Saved RepliesFilter explanations in EngagePause notifications for postsChange Icons in top menuMention users in Facebook repliesCollaboration ModeArea of expertiseHow to ban a user from a Facebook page
Publish
Measure
Settings
Product Updates
Reports & Dashboards
Business

Use Saved Replies

Click the "Bookmark" icon, Search for and choose your Reply

Step 1: In the "answer field" press the "Bookmark" icon to open your Saved Replies

Step 2: Search for a word and you will be presented with all Saved Replies containing that word, as well as a preview of the message.

Step 3: Click the message to insert it into your answer field

You can always choose to edit your answer before sending.

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