See how fast you respond to incoming messages
Step 1: Access Measure:
![](https://downloads.intercomcdn.com/i/o/621381719/e39feac3ab201ba37ea20ab6/Measure.png)
Under the "Response Time" tab you can see your average response time to incomming messages and how it develops over time.
![](https://downloads.intercomcdn.com/i/o/621384878/c1456b4ebd97c79e9266e4f6/Response+Time.png)
You can change your opening hours and response time goal by clicking the settings wheels
![](https://downloads.intercomcdn.com/i/o/621386973/44b3f5c939e7d0b9cc463541/Response+Time2.png)
For a detailed guide on Measure settings click here.