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Get to know the Retriever tools and services
Get to know the Retriever's tools & servicesWhere do I sign up for a webinar?
General
Editorial
Monitor
What is Monitor?How is ad value calculated?What do the colored 'bubbles' show at the top of the article?Where can I find the total number of hits per profile?What counts as editorial material?What is a search profile?How do I read my articles?Which sources are included in my agreement?Why is my article behind a paywall?How do I find reach numbers for individual articles?How long can I access the hits in my platform?Where can I see the keywords?How can we remove irrelevant hits?How can we see duplicates?How do I favorite search profiles in the platform?How can I see the original hit?How to manually add an article to MonitorCan we search for hits written by a specific author or journalist?Unpublished an article by accident; how do I get it back?Can we change how the hits are displayed in Monitor?Can I have an RSS-feed from Monitor for our intranet/ Workplace?I'm missing a hit from TV/radio programs, why does it not appear in Monitor?Is it possible to remove hits from a news feed?What is ad value?How can I search for more specific hits in Monitor Hits?How can I see hits from one source only?What is the similarity filter?Copy/move articles to a different search profileXML attribute descriptionsHow to manually publish articles to feed
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Editorial Archive
Social Listening
Social Media Management
Reports & Dashboards
Business

How do I read my articles?

How you'll be able to read the article depends on what type of source it is:

Restricted articles behind a paywall- can be read if it's included in your contract. You can read the text from the article in your monitoring portal only.

 

Open articles online- can be read if you press "Show original". You will be transferred to the source own website where you'll be able to read the article.

 

Printed articles- you can read the full text in your monitoring portal, or you can press "show pdf" to see the article as it was in the paper.

 

Radio- or TV segments- timestamp for when your search word occurs. Press the marking to get to the segment.

 

Don't hesitate to contact our customer support if you have any questions.

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