Step 1: Click the "Bookmark" icon in your answer field
Step 2: Click Create
Step 3: Name and Create your new "Saved Reply" --> Click "Save"
TIP: In the title, include words that you would search for. That makes it easy to find your Saved Reply. For example "Denmark ProductA SpringCampaign"
You can create as many Saved replies as you want. Hundreds, even thousands! Build your knowledge base!