Create Saved Replies

Click the "Bookmark" icon, Create, Save your Reply

Step 1: Click the "Bookmark" icon in your answer field

Step 2: Click Create

Step 3: Name and Create your new "Saved Reply" --> Click "Save"

TIP: In the title, include words that you would search for. That makes it easy to find your Saved Reply. For example "Denmark ProductA SpringCampaign"

Good to know:

You can create as many Saved replies as you want. Hundreds, even thousands! Build your knowledge base!