Filter explanations in Engage

A detailed description of all filters in Engage

Below is a list of all filters in RelationDesk with illustration of how the messages looks.

Facebook Filters

Public posts from us

This is all posts made by the page on Facebook

 

Facebook posts from others

These are all the posts private users makes on your page wall

 

Facebook private messages

These are all messages written to you through the Facebook Messenger app

 

 

Facebook Ads

Ads created for your Facebook page by an Facebook ads account.

 

Note that you need an ads account connected to RelationDesk to recieve these. How to ad an ads account you can find here.

 

Facebook Mentions

Whenever another page mentions your page in a post or comment

 

Facebook Ratings

When a user has rated your page on Facebook.com

Linkedin Filters

LinkedIn posts from us

This is all posts made by the page on LinkedIn

 

 

LinkedIn Mentions

Whenever another page mentions your page in a post

 

 

Twitter Filters

Public Tweets

A public tweet where a user @mentions your Twitter account

 

Twitter Direct Messages

When a user writes a direct message to your twitter account

 

Instagram Filters

Instagram posts from us

A post made by your Instagram account on your feed

 

Instagram Ads

Ads that are sent to your Instagram page from a Facebook ads account.

 

Note that you need an ads account connected to RelationDesk to recieve these. How to ad an ads account you can find here.

 

Instagram Mentions

When a user mentions your Instagram page in a post or comments

 

Instagram Converstaions

Private conversations (DMs or Story mentions) on Instagram

 

Instagram Reels

This is all reels made by the page on Instagram