Filter explanations in Engage

A detailed description of all filters in Engage

Below is a list of all filters in Retriever with illustration of how the messages looks.

You find the different filters when clicking on the filter symbol, se picture below.

The symbol will be red if you have an active filter, and green if you haven´t.

Filter symbol:

Facebook Filters

Public posts from us

This is all posts made by the page on Facebook

Facebook posts from others

These are all the posts private users makes on your page wall

Facebook private messages

These are all messages written to you through the Facebook Messenger app

Facebook Ads

Ads created for your Facebook page by an Facebook ads account.

Note that you need an ads account connected to Retriever to recieve these. How to ad an ads account you can find here.

Facebook Mentions

Whenever another page mentions your page in a post or comment

Facebook Ratings

When a user has rated your page on Facebook.com

Facebook Reels

These are all the messages made on your Facebook Reels.

Linkedin Filters

LinkedIn posts from us

This is all posts made by the page on LinkedIn

LinkedIn Mentions

Whenever another page mentions your page in a post

Twitter Filters

Public Tweets

A public tweet where a user @mentions your Twitter account

Twitter Direct Messages

When a user writes a direct message to your twitter account

Instagram Filters

Instagram posts from us

A post made by your Instagram account on your feed

Instagram Ads

Ads that are sent to your Instagram page from a Facebook ads account.