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Get to know the Retriever tools and services
Get to know the Retriever's tools & servicesWhere do I sign up for a webinar?Retriever Mobile App I Media Monitoring
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Social Listening
Social Media Management
First time Set up of Retriever SMM organizationAdd a Facebook page to your accountAdd an Instagram page to your accountAdd a X page to your accountAdd a LinkedIn page to your accountAdd a TikTok channel to your account
Social media management FAQ
Why can't I pause a member?Having a Problem?Can't see any new posts on my channelCan't see Posts and Comments on my AdsAccess level explanations in Social media managementFind the ID of a messageCan't see certain postsUnable to Unpause a Team MemberCan't access MeasureReport a ProblemHow to stop a scheduled post from publishingHow to delete Cache memoryHow to add Retriever to secondary receiverDelete Local storage filtersEnable Instagram Private Messages for SMMSee who in the team managed a commentWhy can't I like an Instagram comment?What is an Organization?Can't see comments on sponsored posts/ads
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How to add Retriever to secondary receiver

Step 1: Go to your page on Facebook.com

 

Step 2: Go to Page Settings --> Click Advanced Messaging at the left side

Step 3: Scroll down in the right side to find "Handover Protocol --> Click "Configure"

Step 4: In "Secondary receiver select RelationDesk

 

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