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Get to know the Retriever tools and services
Get to know the Retriever's tools & servicesWhere do I sign up for a webinar?
General
Editorial
Monitor Manage
Monitor - Analysis
Email notifications & Log in
Export & Save
Research
Social Listening
Social Media Management
First time Set up of Retriever SMM organizationAdd a Facebook page to your accountAdd an Instagram page to your accountAdd a X page to your accountAdd a LinkedIn page to your accountAdd a TikTok channel to your account
Social media management FAQ
Why can't I pause a member?Having a Problem?Can't see any new posts on my channelCan't see Posts and Comments on my AdsAccess level explanations in Social media managementFind the ID of a messageCan't see certain postsUnable to Unpause a Team MemberCan't access MeasureReport a ProblemHow to stop a scheduled post from publishingHow to delete Cache memoryHow to add Retriever to secondary receiverDelete Local storage filtersEnable Instagram Private Messages for SMMSee who in the team managed a commentWhy can't I like an Instagram comment?What is an Organization?Can't see comments on sponsored posts/ads
Engage
Publish
Measure
Settings
Product Updates
Reports & Dashboards
What is the tool Explore & Analyse?
Explore & Analyse
Media type & sources
Reach & values
Business
Companies
Real estate
Export and Import
Terms A-Z

Report a Problem

Click on the date of the post, Report a problem, Send feedback

Step 1: Click on the date of the post or comment you want to report a problem with.

 

 

Step 2: Click "Report a Problem"

 

Step 3: Describe your problem and click "Send Feedback"

 

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