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Get to know the Retriever tools and services
Get to know the Retriever's tools & servicesWhere do I sign up for a webinar?
General
Editorial
Social Listening
Social Media Management
First time Set up of Retriever SMM organizationAdd a Facebook page to your accountAdd an Instagram page to your accountAdd a X page to your accountAdd a LinkedIn page to your accountAdd a TikTok channel to your account
Social media management FAQ
Why can't I pause a member?Having a Problem?Can't see any new posts on my channelCan't see Posts and Comments on my AdsAccess level explanations in Social media managementFind the ID of a messageCan't see certain postsUnable to Unpause a Team MemberCan't access MeasureReport a ProblemHow to stop a scheduled post from publishingHow to delete Cache memoryHow to add Retriever to secondary receiverDelete Local storage filtersEnable Instagram Private Messages for SMMSee who in the team managed a commentWhy can't I like an Instagram comment?What is an Organization?Can't see comments on sponsored posts/ads
Engage
Publish
Measure
Settings
Product Updates
Reports & Dashboards
Business

Can't access Measure

Can't access the Measure panel in Retriever SMM

Step 1: Check that you have access to Measure in Settings. If not give yourself access to Measure or ask your manager for access.

OBS. The access update will take 24 hours to go through the system so you won't have access immediately. 

If you still can't access Measure: 

Contact Support here.

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