Why can't I pause a member?
You need at least one active member with admin access to your social media pages
If you try to Pause a Team Member but it doesn't work you can check to see if this person is the last active admin to your social media pages.
Step 1: Go to the "Social Media Channels" tab and click on one of your pages
Step 2: The blue key on a user indicates that they are admins and have connected their account to the Facebook page.
Minimum one user with a "Blue Key" must be active for Retriever to get all the posts and comments for that page.
The system therefore wont let you pause the last member with a "Blue Key" to any of your pages to make sure you still get everyting.
Final Step: If you want to pause the member you need to have another admin for your page on Facebook.com link their account to Retriever.
Then you can click pause.