Social Listening

Learn more about Retriever Listen - Our tool for social media listening.
What is Retriever Listen?
Webinar: Retriever Listen

Social Listening FAQ


Listen - What are Top Insights?
Why is Pulse blank? / Why are there no hits in Pulse?
Can I download data and statistics from Listen?
Can we monitor private posts in Listen?
Can we answer people directly from Listen?
Are we able to exclude posts from our own social media channels?
Why are the number of posts for Twitter / X different in Listen?
How do I enable dark mode in Listen?

Search Profiles


Can we use the same search profiles in Listen and in Monitor?
"Posts" in Retriever Listen
Search and filter in Search Profiles - "Posts"
How do I tag selected posts?
Searches in Retriever Listen

Market


Can we track specific accounts in Listen?
Channels in Retriever Listen
Market in Retriever Listen

Social Media Archive


What is the Social Media Archive?

Email notifications


How do I adjust or create a new shared notification?
How do I adjust or add subscribers?
How do I edit or set up my own notifications in Listen?

Create/edit searches


Creating a new search in Listen
Search operators in Listen