How do I change my keywords?

Unpublished an article by accident; how do I get it back?

How can I see hits from one source only?

I can't find Advanced search?

Can we track specific accounts in Listen?

Can we monitor private posts in Listen?

How do I clear cache, cookies and history in my browser?

Are we able to exclude posts from our own social media channels?

What counts as editorial material?

"Posts" in Retriever Listen

Channels in Retriever Listen

Market in Retriever Listen

Searches in Retriever Listen

How do I adjust or create a new shared notification?

Search and filter in Search Profiles - "Posts"

How do I use the Subscriptions function?

Get to know the Retriever's tools & services

How do I define keywords and text search for Research/News Archive?

What is Monitor?

How to save searches in Editorial Archive

How do I read my articles?

Listen - What are Top Insights?

Can I download data and statistics from Listen?

Can we answer people directly from Listen?

Can we use the same search profiles in Listen and in Monitor?

How do I tag selected posts?

Team List

Using the Search Bar

Sorting messages

Assign a message to a Team Member

Marking messages for Follow Up

How do I adjust or add subscribers?

Sending Emojis

View messages in context

Delete comments or direct messages from Retriever

Hiding Facebook comments

Engagement labels and Sentiments

Show on Facebook/Twitter/Instagram/LinkedIn in Engage

Ask for Help

Create Saved Replies

Use Saved Replies

Edit or Delete Saved Replies

Filter explanations in Engage

Pause notifications for posts

Change Icons in top menu

Collaboration Mode

Area of expertise

Answer Comments

Edit labels on your published posts

Send posts for approval

Approve/Reject a post

Show in Engage

Publish reels to Facebook and Instagram

How to Duplicate a post to multiple channels and networks

Add Alt-text to images

Use short-links in Publish

Image cropping and video transcoding

Add Notes and Labels on your posts

Select video preview

Convert PNG to JPG files for Instagram

Individual post performance

Boost a Facebook post in Publish

Targeted geographical posts for LinkedIn and Facebook

View the calendar by month, week or day 

Create a Note in your Publish Calendar

Add SRT-file to your videos for Facebook

Show on Facebook/Twitter/Instagram/LinkedIn in Publish

Response Time

Busiest Hours

Search Messages

Discussions

Best Content

Published Stories

Content Labels

How do I edit or set up my own notifications in Listen?

Email Notifications

Delete Local storage filters

Enable Instagram Private Messages for SMM

See who in the team managed a comment

First time Set up of Retriever SMM organization

Why can't I pause a member?

Can't see any new posts on my channel

Can't see posts and comments on my Ads

Access level explanations in Social media management

Find the ID of a Post

Unable to Unpause a Team Member

Can't access Measure

Report a Problem

How to stop a scheduled post from publishing

How to add Retriever to secondary receiver

What is an Organization?

Add a LinkedIn page to your account

What is Retriever Listen?

Having a problem?

Can't see certain posts

How to delete Cache memory

Can anyone have access to the platform?

Why can't I like an Instagram comment?

Notifications of new messages on Social Channels

Filters in Engage

For those who want to learn the basics of our tool.

Get started

General

Here you'll find everything you need to know about Media Monitoring and the Media Archive.

Media Monitoring & Archive

Monitor

Monitor - Analysis

Email notifications & Log in

Export & Save

Self Service

Editorial Archive

Create/edit searches

Research

News Archive

News Archive - Analysis

Learn more about Retriever Listen - Our tool for social media listening.

Social Media Listening

Social Listening FAQ

Search Profiles

Market

Social Media Archive

Email notifications

Learn more about the tools that help you manage your customer dialogues, publish your content, measure your results – and improve them.

Social Media Management

Social media management FAQ

Engage

Publish

Measure

Settings

Here you find an update log of new features released in RelationDesk

Product Updates

Information about our analysis tools and explanations of various metadata.

Reports & Dashboards

Explore & Analyse

Media type & sources

Reach & values

Our Sources and the Terms & Conditions using our material

Sources and agreements

Terms of use

Test

teset2

Business information for Swedish clients.

Business Information

Companies

Monitoring

Real estate

Person

Report Search

Export and Import

Reports

Terms A-Z

Webinar

Sosiale medier

Arkiv/Atekst

Monitor/Editorial

Sign up for your local Retriever Academy webinars by clicking on below links:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Denmark <a href="https://www.retrievergroup.com/da/retriever-academy/webinar-portalgennemgang">https://www.retrievergroup.com/da/retriever-academy</a>Finland<a href="https://www.retrievergroup.com/fi/retriever-academy"> https://www.retrievergroup.com/fi/retriever-academy</a>Norway <a href="https://www.retrievergroup.com/no/retriever-academy">https://www.retrievergroup.com/no/retriever-academy</a>Sweden <a href="https://www.retrievergroup.com/sv/retriever-academy">https://www.retrievergroup.com/sv/retriever-academy</a>

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