Update log

Continiously updated list of releases for RelationDesk

MAY 17, 2023

Mention users in your Facebook replies

You can now @mention a user when you reply to replies on Facebook.

For a detailed guide on this feature click here.

 


 

MAY 11, 2023

Control who can create new labels in your organization

You can now decide if only Organization Owners or all Team Members should be able to create new labels

For a detailed guide on how to change the settings click here.

 


 

MAY 3, 2023

Manually update data for posts in Measure

Measure automatically update every 24 hours.

For more frequent data you can now manually update the data for any post. For a detailed guide click here.

 


 

APRIL 13. 2023

Publish now have a day view for its calendar

You can now view the Publish calendar for a specific month, week or day.

For a detailed guide on the calendar views click here.

 

 


 

APRIL 10, 2023

RelationDesk is now showing all actions in real time

You can now see in real time what your colleagues are writing, when they are adding notes and lables and if marking messages as done. For a demonstration see the video below.

 

 


 

MARCH 27, 2023

See previews with mutliple images in Publish

If you create a post with multiple images in Publish you also get a multi-image preview

 


 

 

MARCH 23, 2023

Pasue notifications for posts that are not relevant

You can now pause notifications for posts that are irrelevant to your team

For a detailed guide on how to pause notifications click here.

 

 


 

MARCH 1, 2023

See what your customers are writing in your channels

You can now see the most common words, emojis and hashtags your customers are using.

For a detailed guide on discussions click here.

 

 


 

FEBRUARY 8, 2023

Publish reels for Instagram and Facebook

You can now create and publish reels to Instagram and Facebook from RelationDesk.

For a detailed guide on how to create reel click here.

 

 


 

JANUARY 11, 2023

Add tags to published posts in Publish

You can now add new or edit existing tags for already published posts in Publish

For a detailed guide on how to edit post tags click here.

 

 


 

JANUARY 11, 2023

Enable single sign on with Microsoft Azure

You can now choose to use single sign on (SSO) to log into RelationDesk

If you are interested in this contact us at support@relationdesk.com

 

 


 

September 30, 2022

Add SRT - files to your Facebook video posts

You can now add SRT-Files to your video posts for Facebook.

For a detailed guide on this feature click here.

 

 


 

September 1, 2022

Instagram Reels now supported in Engage

You can now manage Instagram Reels in Engage. Both comments on your own Reels as well as Reels where you are @mentioned in the caption will show up in RelationDesk.

 

 


 

September 1, 2022

Link preview now available for LinkedIn posts in Publish

We now fetch previews for links on LinkedIn in Publish. Since LinkedIn doesn't provide previews we estimate this and provide a link to LinkedIns offical preview.

 

 


 

August 24, 2022

Add instant comments to your posts in Publish

You can now add comments to be automatically posted when your content goes live

For a guide on how to add instant comments click here.

 

 


 

 

August 20, 2022

Convert PNG files to JPG files for Instagram

You can now upload and convert PNG files for Instagram in Publish

For a guide on how to convert the files click here.

 

 


 

June 22, 2022

Alt-Text available on Twitter posts

You can now add your own Alt-Text to Twitter posts in Publish

For a guide on how to add Alt-Text click here.

 


 

June 14, 2022

Multi media posts available for Instagaram

You can now add multiple images and videos to your Instagram posts

For a guide on how to create posts click here.

 

 


June 13, 2022

Deleted comments automatically removed from RelationDesk

Due to Facebook rules if a message is deleted from Facebook or Instagram these will be automatically removed from RelationDesk now.

 

This mean you will no longer see "Deleted" marked on a comment in RelationDesk if it has been removed.

 

 


 

June 7, 2022

Manage your tags from the settings page

 

You can now edit or delete your tags from the settings page

You can do this for tags both related to Engage and Publish

For a detailed guide click here.

 

 


 

May 5, 2022

Get notified by email if something happens in your channels

Now you can set up email notifications for when there's a new message, something has been assigned and more.

For a detailed guide click here.

 

 


 

March 23, 2022

Reply to individual Tweets

Now you can reply to individual tweets @mentioning all users in the original tweet

 

 


 

March 23, 2022

Publish notes color picker

Now you can change the color of your notes in the Publish calendar

For a guide on creating notes in Publish click here.

 

 


 

March 15, 2022

 

Targeted geographical posts for LinkedIn

Now you can publish LinkedIn posts to targeted audiences.

For a guide on how to do this click here.

 

 

 


 

March 8, 2022

 

View all replies for Instagram

Now you can select "view all replies" for Instagram comments

 

 


 

February 17, 2022

 

LinkedIn Measure Release

Now you can get engagement statistics for your LinkedIn pages in Measure

 

 


February 1, 2022

 

Automatically convert images to perfectly fit Instagram

We now automatically convert images to perfectly fit Instagram requirements and allows image cropping when necessary

 


January 11, 2022

 

Automatically convert videos to perfectly fit Instagram

We now automatically convert videos to perfectly fit Instagram requirements

 


2021

 

Two factor authentication (MFA)

We now support Two-factor authentication for all RelationDesk users.

For a guide on how to activate it click here.

 


2021

 

Instagram Conversations

Instagram Direct Messages and stories are now live and supported in RelationDesk Engage

A guide on how to activate it can be found here.

 


2021

 

Publish to several networks at once

We have now released support for creating posts on all networks simultaniously.

A guide on how to create posts can be found here.

 


2021

 

Assign comments

It is now possible to assign individual comments as well as posts in RelationDesk Engage

Guide for how to assign comments and posts can be found here.

 


2021

 

LinkedIn Engage

LinkedIn is now a supported channel in RelationDesk Engage

A guide on how to activate can be found here.