---
title: "Area of expertise"
url: "https://retriever.productfruits.help/en/article/area-of-expertise"
language: "en"
last_updated: "2025-06-04T09:19:27.292Z"
---

# Area of expertise

Use "Area of expertise" bucket user for easy workflow

You can set up a number of "Area of expertise" buckets to assign and sort of messages between teams.

You manage the different "Area of expertise" in settings, follow the guide below. 

**Step 1.** Go to Settings and click "Organization members" 

![](https://cdn-assets.productfruits.com/604e4e5c-dcfa-44b1-99d6-fb1c4e4e15f0)

**Step 2.** Click on "Create New Area Of Exepertise" see picture above.

**Step 3.** Create a new area of expertise and then it is ready to use.

 ![](https://cdn-assets.productfruits.com/6969f8b3-f53e-4dab-b0c0-418ad79e11a2)

**Step 4.** To assign a comment or post to the relevant "area/bucket" click on the assign button in engage. 

![](https://cdn-assets.productfruits.com/aae63411-e65e-4a19-ae5d-e52b37903a06)

All team members can now find the message under the "Area of expertise" it was assigned to.

![](https://cdn-assets.productfruits.com/e0f8408a-ae0e-4b12-ae63-9f192fbce001)