How do I change my keywords?

How is ad value calculated?

Unpublished an article by accident; how do I get it back?

What file formats can we save hits in?

Can I have an RSS-feed from Monitor for our intranet/ Workplace?

How can I see hits from one source only?

Copy/move articles to a different search profile

Can I share an article with someone outside my company or organization?

I can't find Advanced search?

Can we track specific accounts in Listen?

Can we monitor private posts in Listen?

Which web browser should we use when working in the platform?

How do I clear cache, cookies and history in my browser?

Are we able to exclude posts from our own social media channels?

What counts as editorial material?

"Posts" in Retriever Listen

Channels in Retriever Listen

Market in Retriever Listen

I forgot my password; how can I create a new one?

Searches in Retriever Listen

How do I adjust or create a new shared notification?

How do I favorite search profiles in the platform?

Search and filter in Search Profiles - "Posts"

How do I use the Subscriptions function?

Get to know the Retriever's tools & services

How do I define keywords and text search for Research/News Archive?

Three tips for you who are new users of media monitoring!

What is Monitor?

Which sources are included in my agreement?

Retriever Mobile App I Media Monitoring

How do I change the language in the platform?

How to save searches in Editorial Archive

How do I read my articles?

Webinar: Retriever Listen

Listen - What are Top Insights?

Can I download data and statistics from Listen?

Can we answer people directly from Listen?

Can we use the same search profiles in Listen and in Monitor?

Where can I see the keywords?

How do I tag selected posts?

Team List

Using the Search Bar

Sorting messages

Assign a message to a Team Member

Marking messages for Follow Up

How do I adjust or add subscribers?

Sending Emojis

View messages in context

Delete comments or direct messages from Retriever

Hiding Facebook comments

Engagement labels and Sentiments

Show on Facebook/Twitter/Instagram/LinkedIn in Engage

Ask for Help

Create Saved Replies

Use Saved Replies

Edit or Delete Saved Replies

Filter explanations in Engage

Pause notifications for posts

Change Icons in top menu

Collaboration Mode

Area of expertise

Answer Facebook comment with private message

Edit labels on your published posts

Send posts for approval

Approve/Reject a post

Show in Engage

Publish reels to Facebook and Instagram

How to Duplicate a post to multiple channels and networks

Add Alt-text to images

Use short-links in Publish

Image cropping and video transcoding

Add Notes and Labels on your posts

Select video preview

Convert PNG to JPG files for Instagram

Individual post performance

Boost a Facebook post in Publish

Targeted geographical posts for LinkedIn and Facebook

View the calendar by month, week or day 

Create a Note in your Publish Calendar

Add SRT-file to your videos for Facebook

Show on Facebook/Twitter/Instagram/LinkedIn in Publish

Response Time

Busiest Hours

Search Messages

Discussions

Best Content

Published Stories

Content Labels

Engagement Labels

How do I edit or set up my own notifications in Listen?

Published Volumes

Team

Measure Settings

Update statistics in "Published Content" table

Email Notifications

Delete Local storage filters

Enable Instagram Private Messages for SMM

See who in the team managed a comment

First time Set up of Retriever SMM organization

Why can't I pause a member?

For those who want to learn the basics of our tool.

Get to know the Retriever tools and services

General

Here you'll find everything you need to know about Media Monitoring and the Media Archive.

Editorial

Monitor

Monitor - Analysis

Email notifications & Log in

Export & Save

Self Service

Editorial Archive

Create/edit searches

Research

News Archive

News Archive - Analysis

Learn more about Retriever Listen - Our tool for social media listening.

Social Listening

Social Listening FAQ

Search Profiles

Market

Social Media Archive

Email notifications

Learn more about the tools that help you manage your customer dialogues, publish your content, measure your results – and improve them.

Social Media Management

Social media management FAQ

Engage

Publish

Measure

Settings

Here you find an update log of new features released in RelationDesk

Product Updates

Information about our analysis tools and explanations of various metadata.

Reports & Dashboards

Explore & Analyse

Media type & sources

Reach & values

Our Sources and the Terms & Conditions using our material

Sources and agreements

Terms of use

Test

teset2

Business information for Swedish clients.

Business

Companies

Monitoring

Real estate

Person

Report Search

Export and Import

Reports

Terms A-Z

Sign up for your local Retriever Academy webinars by clicking on below links:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Denmark <a href="https://www.retrievergroup.com/da/retriever-academy/webinar-portalgennemgang">https://www.retrievergroup.com/da/retriever-academy</a>Finland<a href="https://www.retrievergroup.com/fi/retriever-academy"> https://www.retrievergroup.com/fi/retriever-academy</a>Norway <a href="https://www.retrievergroup.com/no/retriever-academy">https://www.retrievergroup.com/no/retriever-academy</a>Sweden <a href="https://www.retrievergroup.com/sv/retriever-academy">https://www.retrievergroup.com/sv/retriever-academy</a>

Where do I sign up for a webinar?

Login

Was this article helpful?

You recently requested to reset your password for your account. Use the button below to reset it. This password reset is only valid for the next 24 hours.

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

Please check your email for instructions to reset your password.

Check your email

Enter your email address and we will send you instructions to reset your password.

Please enter a new password below.

Set your password

Help Center